Shipping policy

Shipping & Delivery Policy – Bookscartonline.com

At Bookscartonline.com, we are committed to delivering your orders safely and on time across the United States.

1. Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.
  • Orders are not shipped or delivered on weekends or public holidays.
  • In case of high order volume, processing times may be slightly delayed.

2. Shipping Time

Estimated delivery timelines within the United States:

  • Standard Shipping: 3–7 business days
  • Express Shipping: 1–3 business days (if available)

Delivery times may vary depending on the destination, courier service, and unforeseen delays.

3. Shipping Charges

  • Shipping charges are calculated at checkout based on the selected shipping method and delivery location.
  • Free shipping may be offered during promotions or on eligible orders.

4. Order Tracking

Once your order is shipped, you will receive:

  • A shipment confirmation email
  • Tracking number and courier details

You can use the tracking number to monitor your package status.

5. Delivery Partners

We work with reliable shipping carriers such as USPS, UPS, FedEx, and other trusted logistics providers within the United States.

6. Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.
If an incorrect or incomplete address is provided:

  • Delivery delays may occur
  • Additional shipping fees may apply
  • Returned packages may require re-shipping charges

7. Damaged or Lost Packages

If your package arrives damaged or is lost during transit:

  • Contact us within 48 hours of delivery
  • Provide photos of the package/product if damaged
  • We will review the issue and assist with a replacement or resolution

8. Delivery Delays

Delivery delays may occur due to:

  • Weather conditions
  • Carrier issues
  • Holidays
  • High seasonal demand
  • Incorrect address information

We appreciate your understanding and patience in such cases.

9. Contact Information

For shipping-related questions, please contact us:

Email: support@bookscartonline.com
Website: Bookscartonline.com